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Evidence Guide: CHCECD010 - Provide support to people in career transition

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCECD010 - Provide support to people in career transition

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support clients to implement career action plan

  1. Discuss and confirm goals with client based on review of plans already developed and employment opportunities
  2. Assess client’s current job or course search skills and resources and employment barriers to identify areas for development
  3. Facilitate client access to services, training and networking opportunities and other information according to their needs
  4. Assist clients to prepare and present materials that highlight key skills
  5. Support clients to present themselves effectively
  6. Use communication skills to gain client commitment
  7. Document agreed plans with agreed actions, timelines and responsibilities
Discuss and confirm goals with client based on review of plans already developed and employment opportunities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess client’s current job or course search skills and resources and employment barriers to identify areas for development

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate client access to services, training and networking opportunities and other information according to their needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist clients to prepare and present materials that highlight key skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support clients to present themselves effectively

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use communication skills to gain client commitment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document agreed plans with agreed actions, timelines and responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor progress

  1. Review and record client progress towards achievement of objectives in the career action plan
  2. Where progress is not achieved, review and amend plan and strategies in collaboration with client
  3. Provide feedback to support client progress towards achievement of goals
  4. Identify and respond to client needs for additional career management skills
Review and record client progress towards achievement of objectives in the career action plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where progress is not achieved, review and amend plan and strategies in collaboration with client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide feedback to support client progress towards achievement of goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and respond to client needs for additional career management skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate services provided

  1. Seek feedback and evaluate client satisfaction with services provided
  2. Identify issues or inequities in service delivery and reflect on and report strategies for improvement
  3. Contribute to potential improvements in service delivery systems and procedures within scope of own job role
Seek feedback and evaluate client satisfaction with services provided

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify issues or inequities in service delivery and reflect on and report strategies for improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to potential improvements in service delivery systems and procedures within scope of own job role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Support clients to implement career action plan

1.1 Discuss and confirm goals with client based on review of plans already developed and employment opportunities

1.2 Assess client’s current job or course search skills and resources and employment barriers to identify areas for development

1.3 Facilitate client access to services, training and networking opportunities and other information according to their needs

1.4 Assist clients to prepare and present materials that highlight key skills

1.5 Support clients to present themselves effectively

1.6 Use communication skills to gain client commitment

1.7 Document agreed plans with agreed actions, timelines and responsibilities

2. Monitor progress

2.1 Review and record client progress towards achievement of objectives in the career action plan

2.2 Where progress is not achieved, review and amend plan and strategies in collaboration with client

2.3 Provide feedback to support client progress towards achievement of goals

2.4 Identify and respond to client needs for additional career management skills

3. Evaluate services provided

3.1 Seek feedback and evaluate client satisfaction with services provided

3.2 Identify issues or inequities in service delivery and reflect on and report strategies for improvement

3.3 Contribute to potential improvements in service delivery systems and procedures within scope of own job role

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Support clients to implement career action plan

1.1 Discuss and confirm goals with client based on review of plans already developed and employment opportunities

1.2 Assess client’s current job or course search skills and resources and employment barriers to identify areas for development

1.3 Facilitate client access to services, training and networking opportunities and other information according to their needs

1.4 Assist clients to prepare and present materials that highlight key skills

1.5 Support clients to present themselves effectively

1.6 Use communication skills to gain client commitment

1.7 Document agreed plans with agreed actions, timelines and responsibilities

2. Monitor progress

2.1 Review and record client progress towards achievement of objectives in the career action plan

2.2 Where progress is not achieved, review and amend plan and strategies in collaboration with client

2.3 Provide feedback to support client progress towards achievement of goals

2.4 Identify and respond to client needs for additional career management skills

3. Evaluate services provided

3.1 Seek feedback and evaluate client satisfaction with services provided

3.2 Identify issues or inequities in service delivery and reflect on and report strategies for improvement

3.3 Contribute to potential improvements in service delivery systems and procedures within scope of own job role

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

worked collaboratively using a person-centred approach with at least 3 different clients to develop plans for employment and other career transitions, including for at least 3 of the following:

a job seeker

a person seeking an education or training pathway

a person seeking to change their education or training pathway

a person who has been made redundant

a person seeking retirement

a person seeking voluntary work

a young person exiting secondary schooling

a school aged person exploring their career options and school subject selections

a person seeking promotion

a person seeking career change

monitored and evaluated the implementation of those plans using a structured process of ongoing monitoring, feedback and reflection.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations (national, state/territory), and how these are applied in organisations:

Australian Blueprint for Career Development

codes of practice – Professional Standards for Australian Career Development Practitioners

discrimination

duty of care

equal employment opportunity (EEO)

privacy, confidentiality and disclosure

records management

rights and responsibilities of workers, employers and clients

work role boundaries – responsibilities and limitations

work health and safety

principles of person-centred and strengths-based practice

diversity of career transition situations, and how career development practice supports individuals in those situations

employment information including:

current knowledge of the world of work

accepted methods for defining jobs

current labour market trends and information sources, including local, regional, national and international labour markets

occupational groups, clusters and networks

pathways to occupational areas

local options and support networks available

role of key players such as recruitment agencies, professional associations, employment services and funding bodies

training and education information:

options and pathways

funded training opportunities

job search strategies including best practice regarding:

preparing and writing job applications for both the private and public sectors

preparing resumes and portfolios

using recruitment agencies

accessing online services

social media

effects of unemployment on clients and barriers to employment and retention

services and agenices for referral when client needs cannot be met by the organisation or are outside the scope of job role.